Privacy Policy

The short version

• Your audio and video files are used only to give you a cleaned file back.
• Uploaded files and results are deleted automatically after 24 hours. You can delete them sooner from your history.
• We never use your recordings to train AI models, and we never sell or share your content.
• Some tools (like the Audio Normalizer and the file analysis in the Studio) run entirely in your browser — nothing is uploaded.

What we collect

1. Account information — your name, email address and sign-in method (for example Google).
2. Files you upload — the recording or video you choose to process, plus the processed result.
3. Job details — the tool you used, the settings you chose, file length and the minutes charged, so we can show your history and bill correctly.
4. Usage and device data — basic, privacy-friendly analytics about pages visited and errors, used to improve the service.
5. Payment information — handled by our payment processor. We never see or store your full card number.

How your files are processed

When you run a server-side tool, your file is stored in private cloud storage and sent to an AI processing provider to produce the result. Providers are bound to use your content only to perform the processing. Current processors:

| Purpose | Provider | | --- | --- | | File storage | Cloudflare R2 | | AI audio processing | fal.ai (including the VEED Clean Audio model) | | Additional open-source models | Replicate | | Payments | Stripe |

We keep this list up to date. Provider-side copies are deleted or expire on the same 24-hour schedule wherever the provider allows it.

How long we keep things

• Uploads and results: 24 hours, then deleted automatically.
• Job history (file name, tool, settings, minutes used): kept while your account exists, so your billing history stays accurate.
• Account data: until you delete your account.

Your rights

You can access, correct, export or delete your personal data at any time. Delete individual files from your history, or email us to close your account and erase your data.

Cookies

We use essential cookies to keep you signed in and remember preferences (like dark or light mode). Analytics are configured to avoid tracking you across other websites.

Contact

Questions about privacy? Email support@audio2clean.org.