Terms of Service

Using audio2clean

audio2clean lets you clean up voice recordings and the audio of videos with AI. By using the service you agree to these terms.

Your content

• You keep all rights to the files you upload and the results you download. We claim no ownership.
• Only upload content you have the right to edit. This matters most for music removal: use it only on videos you made or have permission to modify. Do not use the service to strip or replace someone else’s copyrighted material without permission.
• Do not upload unlawful content, content that infringes others’ rights, or content that is sexually explicit, hateful or harassing. We may remove such content and close accounts that do this.

What the AI can and can’t do

AI cleanup improves most recordings, but it has limits. Words fully buried under louder noise, heavy clipping and overlapping speakers cannot be fully restored. Always listen to the free preview before processing a full file.

Minutes and billing

• Processing is billed by the length of the audio you clean, rounded up to the next whole minute per file and shown before every job. Some tools use more minutes per minute of audio; the Studio shows the exact amount.
• Previews are free. Failed jobs are not charged. Adjusting the strength on a preview in your browser is not charged.
• Pay-as-you-go minutes are valid for 12 months. Subscription minutes refresh each billing period and do not roll over.
• Subscriptions renew automatically until cancelled. You can cancel any time from your account settings.

Refunds

If something went wrong with a purchase, contact support@audio2clean.org within 14 days. Unused pay-as-you-go packs can be refunded within that window.

Availability

We work to keep the service fast and available but cannot guarantee it will be uninterrupted. Features may change as we improve the product.

Liability

The service is provided “as is”. To the extent permitted by law, our liability is limited to the amount you paid in the 12 months before the claim.

Contact

Questions about these terms? Email support@audio2clean.org.